H ello, I am Dr. H. James Harrington and I welcome you to the Harrington Institute's consulting services and training website. We have been involved in innovation, reliability, quality, performance improvement, strategic planning and organizational alignment projects since the 1950s and I am often referred to as one of the original “quality gurus” (... another reference). Over the years we have selected an outstanding team of highly experienced management consultants that work with us at the Harrington Institute.
Read Dr. Harrington's thoughts on Performance Improvement.